IVR prompt verification and IVR prompt test automation are quite common tasks, however, there is probably no particular tool to make it really easy. And this is because you might have not heard about Sevana AQuA.
General purpose of AQuA is to analyze quality of the test audio by comparing it with the reference of original quality. However, unlike other similar tools one can use AQuA for IVR prompt verification, because comparing different audio files will naturally result in low quality score. Using AQuA for IVR prompt verification you verify the prompt and test connection quality within the same test call.

Contact us to learn more on using AQuA for IVR prompt verification.

Do you want to compare reference and test audio to evaluate the quality in your own language, but don’t have a tool?
AQuA is an audio quality analyzer that gives you even more flexibility:
✔️Language Independence – AQuA can evaluate quality of audio in any language.
✔️Long and short calls support – analyzes audio shorter than 4 seconds and longer than 30 seconds.
✔️Works with Stereo Audio – test signals may be mono or stereo, narrow, wideband and super wideband.
✔️Allows parameters profiling – configurable perceptual model that best suits your test environment.

Are you into conversational analysis?
Do you have millions of call recordings that you like to range based on audio quality?
Sevana PVQA is the tool that can analyze hours of recorded audio in a couple of minutes.
Request a call with our team to learn more about call recordings quality analysis and other related technologies for audio quality assessment.

Sevana QualTest is a mobile testprobe GSM VoIP application that checks current network conditions and estimates voice quality in mobile and VoIP networks. The platform is designed for end-to-end and single-end call testing, as well as for gathering and analyzing call audio quality metrics. Measure network metrics for VoIP calls and use waveform analysis to correlate audio problems with network conditions.

QualTest mobile test probe is an application for Android-powered devices that can work in both VoIP and cellular networks. A powerful tool for end-to-end and single-ended call testing. Fully functional frontend allows easy set up of tests specifying calling and called parties, reference audio and devices. Reporting shows overall quality MOS scores throughout different time periods, successful and failed test calls and speech-to-text engine provides information on call audio contents. The system works perfectly with unrooted and rooted mobile phones and analysis can be performed as on mobile device itself as well as on the devices it is connected to (e.g. Raspberry Pi in case of regular unrooted phones).

I am wondering how we at Sevana managed not to only #keep #business #continuity, but also consider hiring more colleagues. I have a strong confidence it’s because of the #personnel, the #people we have been and are choosing very carefully to join our team. People with strong self-organization #skills, responsibility, result-oriented are the #key for business continuity of a small business or a start-up. If you have a chance to form such a #team, borders, quarantines and other matters will not have a major effect to your business. Dear colleagues (current and future) I am pleased working with you. Thank you!

Sincerely,

Valeri

CEO Sevana

Recently we announced about 50% discount to all of our products and services to assist companies faster and easier implement call quality monitoring in their networks. As another measure to support the Global Community we start sharing our skills in system integration and development. We are ready to share our expertise and knowledge base in developing complex algorithms, real-time and high load systems. We promise to reply to every request you send us by email or contact form.