Sevana - your call quality partner

We have always been international – started in Finland in 2003 and then continued in Estonia since 2010. We had and still have international team and partners all over the World.

We have always thought that nothing is impossible and were not afraid of existing competition. We believe that real high-tech always has a chance to win.

In 2009 we introduced our first technology related to sound quality evaluation. Understanding of doing things right came when we got the first big client that built an automated call quality monitoring system based on our technology.

In 2015 we finalized and introduced a new technology that is even now unique on the market. It gives the ability to discover a lot of facts about call quality, issues and reasons for user quality of experience loss by comprehensive waveform analysis of real call speech signals.

Talking about nowadays we are still international, still working on new technologies to offer the markets and ready for the competition.

Recent years we kept working on quality improvement giving support to existing and new clients because there’s nothing better than making someone’s lives easier even if the best you can do is guarantee the highest quality of sound.
call quality testing

Testimonials

Sevana’s AQuA has been an asset to CallFire Inc. in our quest to assess audio quality on a continual basis. After months of searching for an effective audio scoring tool, we were pleasantly surprised with the efficiency and value found in AQuA. Working with Sevana was uncomplicated, and the initial trial setup was well supported. Following the preliminary trial period, we implemented AQuA into our permanent automated audio quality infrastructure. AQuA allows CallFire to monitor audio quality on our network in real-time, which accentuates our ability to respond to concerns in real-time. After utilizing AQuA for a year, we’ve been able to detect and subsequently resolve numerous issues surrounding audio quality. AQuA is an invaluable and reliable tool, at a more than justifiable cost.

Shannon Donohue CallFire Solutions Team

NetQPro has been working with Sevana for many years now, extending our monitoring solution with their know-how and technology in waveform analysis. Our customers appreciate Sevana’s expertise in audio quality evaluation and the benefits it brings in troubleshooting and providing the best user experience to their subscribers. Especially now, when VoLTE becomes more and more popular, Sevana's technology implemented for end-to-end verification of voice services enables full and instant problem detection and consistent, reliable service. Moreover, through these years Sevana has proven to be a professional partner always open for close co-operation and new business opportunities. Therefore, we recommend them with pleasure and full confidence.

Zbigniew Lapkiewicz NetQPro

Confirm Solutions is lucky to have had the pleasure to work with Sevana. We found that we have been treated with respect, the services were under-promised and over-delivered, as well as, very affordable. Sevana immediately responded to our initial inquiry and provided our company with the necessary custom audio tools in unbeatable turn-around time. We thank Sevana for their continued support and hope to find more opportunities to work with them in the future.

David Gray Chief Technical Officer, Confirm Solutions