Introduction

In today’s fast-paced digital world, reliable mobile communication is crucial as well as enhancing mobile call quality. Mobile operators are constantly striving to provide their customers with seamless and high-quality call experiences. However, technical challenges such as silent calls, random echo, and short calls can significantly degrade the quality of service, leading to customer dissatisfaction. This case study explores how a leading mobile operator overcame these challenges by integrating Sevana PVQA Server into their existing call quality monitoring system.

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Voice quality issues can significantly impact communication experiences, whether you’re using traditional landlines, mobile devices, or Voice over IP (VoIP) systems. When users encounter problems like echonoiseclippingclicking, or dead air, it’s crucial to diagnose the root causes promptly. Let’s explore each issue and how to identify its source within the network.

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Introduction

In today’s interconnected world, reliable voice communication is essential for businesses, individuals, and service providers. Whether it’s a mobile call or a VoIP conversation, ensuring high-quality voice transmission is crucial. Enter Sevana QualTest, a cutting-edge solution designed to evaluate voice quality and network performance. In this article, we’ll explore the features, use cases, and metrics associated with QualTest.

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Messenger-to-messenger testing. How to test messenger-to-messenger voice and video calls?

This is how you can learn about your customers experience during the audio / video calls and find thin points and bottle necks in your service.

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How to setup real-time RTP monitoring?

One can easily setup real-time RTP monitoring using Sevana PVQA Server to receive information on calls with QoS (packet loss, jitter etc) and QoE (noise, dead air, echo etc) issues.

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Mobile-to-mobile test and monitoring

Would you like to setup mobile-to-mobile test call or monitor end-to-end call quality on a set of mobile phones?
Sevana QualTest is the solution that lets you establish this within one business day and receive full details on the quality score (MOS) and audio issues that have potentially degraded the call quality.
Analysis is performed directly on the phone, or one can have multiple phones connected to an USB port to make simultaneous tests.
All test results are aggregated directly at the backend of your choice.This can be Sevana QualTest backend or your existing monitoring solution.
Another option is to use one of easy integrations of QualTest, which our clients prefer most.

Contact us for more details.