Sevana PVQA – Passive Voice Quality Analyzer is the tool that will help you with this task.
It is a unique powerful tool to non-intrusively (without comparing with reference audio file) evaluate voice quality by waveform analysis. PVQA MOS is perhaps the most accurate compared to other tools that predict MOS score by single file waveform analysis. Tool performance and ability to work in real-time give companies an opportunity to develop their own voice quality testing solutions not being dependent on particular hardware and software. PVQA is available as a cross platform application or library for all main desktop and mobile operating systems. Keep an eye on call quality with sevana.biz
How well do you know your network?
Do you know that in a packet switched network you may not only rely on ITU-T G.107 E-Model MOS and R-Factor? There are lots of other issues that affect QoE of your subscribers besides typical metrics such as jitter, latency, packet loss, or RTT delay.
Learning about issues “inside” the call gives you a unique chance to detect the issues not necessarily connected with network KPIs.
Ask us how knowing about Silence, Audio gaps, Clipping, Echo and Noise will help you to increase callers satisfaction and prevent their complains.
AQuA perfectly suits IVR systems testing when one has a reference audio (original quality IVR prompt) to compare with the recorded audio. But how to validate IVR prompt quality if there is no reference to compare with? However, there is a possibility to validate IVR prompt quality even without comparison by using Sevana PVQA. It is just the same way as one analyzes voice quality of call recordings, because PVQA can forecast a quality score by waveform analysis of a single audio file. Contact us to learn more!
IVR prompt verification and IVR prompt test automation are quite common tasks, however, there is probably no particular tool to make it really easy. And this is because you might have not heard about Sevana AQuA.
General purpose of AQuA is to analyze quality of the test audio by comparing it with the reference of original quality. However, unlike other similar tools one can use AQuA for IVR prompt verification, because comparing different audio files will naturally result in low quality score. Using AQuA for IVR prompt verification you verify the prompt and test connection quality within the same test call.
Do you want to compare reference and test audio to evaluate the quality in your own language, but don’t have a tool?
AQuA is an audio quality analyzer that gives you even more flexibility:
✔️Language Independence – AQuA can evaluate quality of audio in any language.
✔️Long and short calls support – analyzes audio shorter than 4 seconds and longer than 30 seconds.
✔️Works with Stereo Audio – test signals may be mono or stereo, narrow, wideband and super wideband.
✔️Allows parameters profiling – configurable perceptual model that best suits your test environment.
Are you into conversational analysis?
Do you have millions of call recordings that you like to range based on audio quality?
Sevana PVQA is the tool that can analyze hours of recorded audio in a couple of minutes.
Request a call with our team to learn more about call recordings quality analysis and other related technologies for audio quality assessment.
Sevana QualTest is a mobile testprobe GSM VoIP application that checks current network conditions and estimates voice quality in mobile and VoIP networks. The platform is designed for end-to-end and single-end call testing, as well as for gathering and analyzing call audio quality metrics. Measure network metrics for VoIP calls and use waveform analysis to correlate audio problems with network conditions.
Being a multipurpose tool for voice quality analysis PVQA Server can be the core of a quality analysis and monitoring system to detect and investigate QoE and QoS related issues. PVQA Server combines the force of audio waveform analysis using PVQA technology with continuous network monitoring:
🔎Real-time call quality monitoring
🔎Proactive maintenance based on non-intrusive waveform analysis
🔎Monitoring network and media quality simultaneously
🔎Matching network metrics (RTT, jitter, latency, packet loss) with payload metrics (noise, clipping, dead air, echo etc)
