PCAP Analyzer - Passive Voice Quality Analysis
PCAP Analyzer – Passive Voice Quality Analysis

Sevana PCAP Analyzer: Pinpointing Audio Impairments and Unveiling Quality of Experience Issues Beyond Network Problems

Introduction:

In the realm of audio communications, ensuring high-quality sound and a seamless user experience is paramount. While network issues often contribute to audio impairments, they are not the sole culprits. Sevana PCAP Analyzer, an advanced tool designed for PCAP file analysis, goes beyond traditional network analysis by accurately pinpointing audio impairments and notifying users about potential quality of experience (QoE) issues, even when the network appears problem-free. This article delves into the capabilities of Sevana PCAP Analyzer and highlights how it revolutionizes the identification and resolution of audio-related problems.

  1. Unveiling Audio Impairments:

Sevana PCAP Analyzer employs sophisticated algorithms and signal processing techniques to detect and identify audio impairments within captured network traffic. By analyzing PCAP files, the tool can uncover a wide range of audio-related problems such as packet loss, jitter, latency, and echo, among others. These impairments can significantly degrade the quality of audio communications and adversely impact user experience. With Sevana PCAP Analyzer, network analysts gain a deeper understanding of the audio stream and can identify the root causes of impairments with precision.

  1. Pinpointing Non-Network Related Issues:

One of the unique strengths of Sevana PCAP Analyzer (unlikely Wireshark f.e.) lies in its ability to detect audio impairments and QoE issues that are not directly related to the network. Even in scenarios where network metrics indicate optimal performance, users may still experience poor audio quality. The tool analyzes audio signals within PCAP files to identify artifacts, distortions, and anomalies that might arise from codec issues, faulty hardware, software glitches, or other non-network factors. By accurately pinpointing these non-network related problems, Sevana PCAP Analyzer helps streamline troubleshooting efforts and ensures a superior audio experience for end-users.

  1. Real-Time Quality of Experience Monitoring:

Sevana PCAP Analyzer incorporates real-time monitoring capabilities to assess the quality of audio communications during live sessions. By capturing and analyzing network traffic in real-time, the tool provides immediate notifications and alerts about potential QoE and QoS issues. This proactive approach enables network administrators and support teams to intervene promptly, preventing a negative impact on user satisfaction. Sevana PCAP Analyzer offers a comprehensive set of metrics, including audio quality scores and MOS (Mean Opinion Score), to quantify the perceived quality and facilitate precise QoE monitoring.

  1. Detailed Analysis and Reporting:

Sevana PCAP Analyzer offers an array of analysis features that provide in-depth insights into audio impairments and QoE issues. The tool enables users to visualize audio metrics, and perform statistical analysis. Additionally, it generates comprehensive reports that capture the analysis results, facilitating documentation and sharing of findings with relevant stakeholders. These reports serve as valuable references for ongoing optimization efforts and troubleshooting collaborations.

  1. Integration and Collaboration:

Sevana PCAP Analyzer supports seamless integration with existing network analysis tools, audio processing systems, and communication platforms. This integration allows users to correlate audio impairments with network performance metrics, facilitating a holistic view of audio quality and enabling efficient troubleshooting. Moreover, the tool promotes collaboration among network analysts, audio engineers, and support teams by providing shared access to PCAP files, analysis results, and reports, thereby fostering a collaborative environment for problem resolution.

Conclusion:

Sevana PCAP Analyzer goes beyond traditional network analysis by accurately identifying audio impairments and shedding light on quality of experience issues, even when the network seems problem-free. With its ability to pinpoint non-network related problems, provide real-time monitoring, offer detailed analysis, and support integration and collaboration, Sevana PCAP Analyzer empowers organizations to deliver exceptional audio quality and ensure a superior user experience. By leveraging the capabilities

 

Being a multipurpose tool for voice quality analysis PVQA Server can be the core of a quality analysis and monitoring system to detect and investigate QoE and QoS related issues. PVQA Server combines the force of audio waveform analysis using PVQA technology with continuous network monitoring:
🔎Real-time call quality monitoring
🔎Proactive maintenance based on non-intrusive waveform analysis
🔎Monitoring network and media quality simultaneously
🔎Matching network metrics (RTT, jitter, latency, packet loss) with payload metrics (noise, clipping, dead air, echo etc)